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Venue selection not being saved when making an event

Posted: April 26, 2018 at 5:17 pm

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Centenary Archers

April 26, 2018 at 5:17 pm

Hi there,

I have an event that works fine (http://centenaryarchers.org.au/registrations/ct-archery-2018/), however I’ve just noticed that when I select the venue from the “Select a Venue” dropdown list next to the words “Select from Venue Manager list”, then click the “Update” button to save/update the event, the venue is not saved and the dropdown list is reset to “Select a Venue”.

The venue is not showing on the event page nor on the tickets.

I’ve checked everywhere I can think of in settings to make sure it shows up, but haven’t found anything.

What am I missing?

System info:
WordPress Version: 4.9.5
PHP Version: 7.1.16
MySQL Version: 5.6.38
Event Espresso Version: 4.9.61.p
WordPress Address (URL): http://centenaryarchers.org.au
Site address (URL): http://centenaryarchers.org.au

Thanks for any help you can give,
Naomi
Centenary Archers Club


Tony

  • Support Staff

April 27, 2018 at 2:00 am

Hi there,

With the number of tickets and datetimes on your event I suspect your hitting your server max_input_vars limit, the easiest way to test this is to just increase the limit.

If you go to Event Espresso -> Maintenance -> System information

Search for max_input_vars, what value do you have?

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