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Venmo Button Not Available

Posted: December 13, 2021 at 4:04 pm

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tmcohen

December 13, 2021 at 4:04 pm

I have installed PayPal Express Checkout with Smart Buttons. All options are available to pay except Venmo. Please advise. Event Expresso Version 4.10.22.p WordPress 5.8.2


Tony

  • Support Staff

December 14, 2021 at 6:49 am

Hi there,

Event Espresso does not explicitly set the funding methods available on the PayPal Express checkout option but rather PayPal will display the options available based on various factors.

With Venmo, it will only appear on a mobile device with the Venmo app installed with merchant payments enabled. PayPal themselves determine if it should show and they will also use your location data to determine if it’s available even if you have the app installed etc (for example I’m in the UK, Venmo isn’t supported here and so the button will never show for me).

https://eventespresso.com/product/eea-paypal-smart-buttons/#faq

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