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Various system questions missing in question group personal after migration

Posted: December 7, 2016 at 2:40 pm

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Wim Brouwer

December 7, 2016 at 2:40 pm

I just migrated an EE3 website to EE4. All seemed to go well. But now I cannot add address, address2, zip etc to personal question group or other question groups. The questions are there, but cannot be selected for question groups. Please help.
If you need images, just let me know. I live in the Netherlands, so now it is 22:40 PM at the moment.


Wim Brouwer

December 7, 2016 at 2:41 pm

I just migrated an EE3 website to EE4. All seemed to go well. But now I cannot add address, address2, zip etc to personal question group or other question groups. The questions are there, but cannot be selected for question groups. Please help.
If you need images, just let me know. I live in the Netherlands, so now it is 22:40 PM at the moment.


Josh

  • Support Staff

December 7, 2016 at 3:07 pm

Hi Wim,

The address questions actually should be assigned only to the Address question group. Is there an Address Question group?


Wim Brouwer

December 7, 2016 at 3:14 pm

Yes there is, it is called adresgegevens-1378895372. But at the right side I cannot add these system questions like address and address2, city etc


Wim Brouwer

December 7, 2016 at 3:20 pm

In fact the address question group is empty at the moment. There are no fields attached. At the right side only custon questions fromm EE3 are suggested/presented.


Wim Brouwer

December 7, 2016 at 3:26 pm

Sorry that I bothered you. I had a duplicate question group Adresgegevens (Address Question Group) the event took the wrong one by default. I will delete the wrong one.


Josh

  • Support Staff

December 7, 2016 at 3:30 pm

Were the address questions in place in EE3 before the migration? Was the version of EE3 running prior to upgrading to EE4 a the current version of EE3 or at least a very recent one?

Someone from EE support staff can take a look at the database and investigate further if you can complete secure form on this page:

https://eventespresso.com/send-login-details/

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