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Validate/Confirm E-Mail during registration

Posted: March 30, 2015 at 11:12 pm

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Marco Casillas

March 30, 2015 at 11:12 pm

Hello,
Is it at all possible to add an email validation field to the first ‘Registration’ page. This would require the user to retype an email address which validates against the first email box.

This is our biggest cause of problems when selling thousands of tickets. Human error. People miss type or miss spell their email address constantly. This means we then have to log in find there ticket, edit the email and send it again. This can soon become very time consuming when you have 100 enquires asking “where is my ticket”.

Is there a workaround or anything we could add into our system to make this possible?

Thanks


Lorenzo Orlando Caum

  • Support Staff

March 31, 2015 at 10:56 am

Hi Marco, we have an enhancement ticket to create an email question type for Event Espresso.

Once that is available, we’ll be able to setup some validation.


Lorenzo


Josh

  • Support Staff

March 30, 2020 at 2:17 pm

Update:

This has been added in version 4.10.5.p. To activate this feature on your site, you can go to edit the Person Information question group in Event Espresso > Registration Form, then check the box next to “Confirm Email Address”. Then click Save.

question groups editor

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