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Valid site licence key error

Posted: May 16, 2013 at 1:09 pm

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hnicholls

May 16, 2013 at 1:09 pm

Hi i have an error message as follows

You have the correct Site License Key for Espresso Members but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.

It was previously working fine with the licence key entered in the correct area.

We only have one site/ website

Now event espresso wont let us edit existing events.

Please help


Jonathan Wilson

May 16, 2013 at 3:10 pm

Hello,

The license key issue will not prevent you from editing events. It is used for updates and support. I have added a new license key to your account and removed the old one. Please delete the license key in Event Espresso > General Settings, save the options, then enter the new key and save.

Let us know if you have any issues.


hnicholls

May 16, 2013 at 4:13 pm

Thanks, it all happened at the same time so i thought maybe they were linked!  hopefully the new licence key will work out and ill look into the update issue separately

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