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User not able to register with same email address even after logging in

Posted: December 23, 2019 at 6:54 am

Viewing 4 reply threads


michelle@complianceaid.pro

December 23, 2019 at 6:54 am

Hi

User not able to register with same email address even after logging in, we get empty message green popup

We are using EE4 and have enabled the setting of user creating when registering for an event.

If an existing user is trying to register for an event, then in that case it is not allowing registration. Old users who have come for previous events do not remember their password, so they usually reset the password and then book.
Steps to follow:
1. Go to https://amlfc.institute/conference-2020/
2. Add event in cart
3. Enter any email address which already exists
4. This will give same email address error. Try resetting the password and then login.
5. Now when you come on conference page it will show “View Event Cart” button.
6. Clicking on this Event Cart is now not moving forward, it give a green popup with empty message


Josh

  • Support Staff

December 23, 2019 at 7:10 am

Hi,

If you would prefer to remove the feature that checks to see if the user already has an account, you can add this code to a functions plugin:

add_filter( 
'EED_WP_Users_SPCO__verify_user_access__perform_email_user_match_check', 
'__return_false'
);

You can add the above to a functions plugin or, if available, into your WordPress child theme’s functions.php file.


michelle@complianceaid.pro

December 26, 2019 at 5:13 am

This reply has been marked as private.


michelle@complianceaid.pro

December 26, 2019 at 5:19 am

Once we are logged in and then user clicks on Add to Event Cart button after selecting quantity, then Ajax returns 302 error.
We are using EE version 4.10.2.p


Josh

  • Support Staff

December 26, 2019 at 7:08 am

Hi,

The request to wp-admin/admin-ajax.php resulting in a 302 error may be caused by another plugin or a theme function intended to protect the admin side of the site. This stackexchange thread has more details:

https://stackoverflow.com/a/9430514

Can you check for similar code that may have been added to your site?

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