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User eXperience Improvement Program (UXIP) discussion

Posted: April 17, 2018 at 2:43 pm

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Adamwolfpt

April 17, 2018 at 2:43 pm

Hello. When I choose to Opt Out and I click save, nothing changes.

Thanks,
Ryan


Tony

  • Support Staff

April 18, 2018 at 2:23 am

Hi Ryan,

If you change another value when changing that option, does it save then?

For example if you set the option to No, add a number or character onto your Organization Name and then save, does it save the UXIP Opt In option for you then?

If so remove the number/char you added above and save again, the UXIP Opt In should remain.

I can reproduce the above on one of my test sites so have created a ticket for our developers to investigate further.


Adamwolfpt

April 19, 2018 at 12:33 pm

Hello. Good idea, but it still won’t save. Thanks.


Josh

  • Support Staff

April 19, 2018 at 12:46 pm

Hi Ryan,

I’m not sure why that page won’t update correctly, but there is another way to unset that option:

1) You go to yoursite.com/wp-admin/options.php
2) Find the ee_ueip_optin setting
3) Remove the 1 from the field and click the Save Changes button

https://slack-files.com/T02SY781D-FAAQHN1SS-9553772511


Josh

  • Support Staff

June 19, 2018 at 6:58 am

Hi there,

Just to note we added a fix for this in the latest version of EE (4.9.63 at the time of this reply).

Please update the version of Event Espresso you are using on the site and then visit the Event Espresso > General Settings page to opt out of the User Experience Improvement Program.

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