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URGENT: Tickets not added to the cart

Posted: December 21, 2018 at 9:17 am

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ardiaful

December 21, 2018 at 9:17 am

Tickets only add to the cart when registered as admin, but not in case of unregistered users. This happens with all main browsers. Console shows this error:

https://imgur.com/a/nwDDo7z


ardiaful

December 21, 2018 at 9:18 am

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ardiaful

December 21, 2018 at 9:21 am

Maybe an error with Recaptcha? Yesterday I integrated Contact Form 7 with Recaptcha v3, using Site Key and Secret Key.


Josh

  • Support Staff

December 21, 2018 at 9:22 am

Hi,

It looks like you’ve got reCAPTCHA activated for the ticket selector. There may be another plugin on the site that’s also using the reCAPTCHA library, leading to a conflict. If you change the settings so reCAPTCHA isn’t activated for the ticket selector, can you then add tickets to the cart while logged out?


Josh

  • Support Staff

December 21, 2018 at 9:22 am

Contact Form 7 actually does break other forms that use reCAPTCHA, so that’s likely what’s happening.


ardiaful

December 21, 2018 at 9:32 am

My Recaptcha is now v3 and Event Espresso does not look working with it. I deactivated Recaptcha from EE Reg Form Setting and I can again add tickets to the cart.

Can you please comment if Recaptcha v3 is not compatible with EE4?


ardiaful

December 21, 2018 at 9:42 am

Sorry Tony, it was my fault. After changing Recaptcha from v2 to v3 I did not type new key correctly inside EE Reg Form settings. Now everything is working fine again. Thanks!

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