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Rietveld Theater
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December 6, 2015 at 9:49 am
We added several events fot next week with ticket prices for say 10€. But in the calendar and when registering, the price is 0. We’re using EE4.
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Tony
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December 7, 2015 at 4:27 am
Hi there,
Can you link us to a page we can view this on please?
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Rietveld Theater
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December 7, 2015 at 6:51 am
A ticket is shown wirh a price of € 0 at http://www.rietveldtheater.nl/kaarten-reserveren/serious-request-%E2%94%82-opening/
As you can see here http://goo.gl/sxMnpt in de WordPress Admin the ticket is added for € 15
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Tony
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December 7, 2015 at 7:04 am
Hmmm strange.
Are you running any caching plugins or does your host run server side caching at all?
You mentioned several events above, on your site I can only find a single EE event, are they unpublished currently?
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Rietveld Theater
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December 7, 2015 at 8:15 am
The new plugins we installed the last few weeks are deactivated. Maybe that was the problem, but it does show; the price is still € 0.
We tested EE for over a month and never had this problem.
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Tony
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December 7, 2015 at 10:48 am
I ran a registration on your event and noticed on the receipt it shows your ticket as having multiple price modifiers – http://take.ms/nkzgy
Can you edit your event, click the cog next to your ticket and check if you have price modifiers assigned to the ticket – http://take.ms/CbbtA
If so they are discounting 100% of the price from the ticket, which is why your events show as €0.
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