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MPWebmaster
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April 17, 2023 at 8:56 am
For some reason some important info fell off our registration approved email. I have now updated the message and requed one – that worked to include new info. But then I did a batch reque and those did not include the new info. How can I make sure a reque pulls the revised message?
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Tony
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April 17, 2023 at 9:06 am
Hi there,
How did you resend the message?
If you resent the message from Event Espresso -> Messages -> Message activity, that’s resending the already generated message.
You need to retrigger the registration-approved email.
If this is for a specific event, go to Event Espresso -> Events -> {hover over event} -> Registrations.
Now EE lists all the registrations for that specific event.
Click the checkbox next to the registrations you want to resend the registration approved email to.
Quick example: https://monosnap.com/file/3nttMkVdrEyQLcvinNOaagEEo09aUD
In the dropdown at the top select Approved And Notify: https://monosnap.com/file/Xycf4UsHIYMjOPfQjd9xWR0iAfAVO0
Click the apply button.
Event Espresso will then retrigger the messages, regenerate them based on your current template and send.
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