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smdawg
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March 1, 2023 at 7:54 am
Hello, We are having a major problem on our http://www.ceucreationsinc.com website. All events are generating a 404 Error. Please help. Thanks!
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Tony
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March 1, 2023 at 8:52 am
Hi there,
That usually happens when something has hooked in and flushed permalinks too early.
First the fix, explanations later.
Go to Dashboard -> Settings -> Permalinks.
Make no changes and just save to flush permalinks.
Do the events now work?
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smdawg
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March 1, 2023 at 11:26 am
Thank you for the quick response. Yes, this corrected our issue and all is working as expected.
Thank you again for your help and quick reply!
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Tony
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March 1, 2023 at 11:32 am
Ok, so that should fix it if it happens again.
It means something jumped in an flushed permalinks too early in the request, before Event Espresso added its rewrite rules into the mix, when means WordPress no longer knows what to do with the event URL’s and you get a 404.
As a one-off its not something to be concerned about, however, if this continues to happen we can start troubleshooting further. I know from doing so on other sites that it can be tricky to find the cause but we can help worth through and see what we can find.
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smdawg
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March 1, 2023 at 3:27 pm
Good to know, Tony. I’ll save this information. We have been using EE for several years and have never had an issue like this.
I appreciate your willingness to to help troubleshoot if we see this problem again. Hopefully we won’t need to reach out about this going forward. Truly appreciate your quick response and information. Your help really saved the day for us. Thank you!
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Tony
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March 1, 2023 at 3:52 pm
You’re most welcome, glad I could help 🙂
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