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Urgent: Registration status not changing after succesful payment

Posted: April 26, 2016 at 11:51 am

Viewing 4 reply threads


Biebob

April 26, 2016 at 11:51 am

Hi,

This is quite urgent.
Our default registration status is: pending payment. We are using the offical Ideal/Mollie gateway extension. But after a succesful payment, the transaction status is not completed.

> Order tickets
> Mollie checkout
> Return to order succesful page
> Transaction details Not completed
> In admin the registrant transaction is in red


Biebob

April 26, 2016 at 12:17 pm

It was a rule in my .htaccess file with an IP that blocked something.


Josh

  • Support Staff

    •

April 26, 2016 at 1:46 pm

So you removed it?


Biebob

May 1, 2016 at 2:44 am

Yes. That solved it.


Lorenzo Orlando Caum

  • Support Staff

    •

May 2, 2016 at 7:37 am

Hello,

Was that something that you manually added or was it added via a security plugin?

It would be helpful to see a similar example should other members run into this issue.

Thanks

—
Lorenzo
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Status: closed

Updated by Lorenzo Orlando Caum 8 years, 8 months ago ago

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