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Home Forums Event Espresso Premium **URGENT** Last Update Has Made Ticket Selector Vanish

**URGENT** Last Update Has Made Ticket Selector Vanish

Posted: November 17, 2015 at 1:46 pm

Viewing 10 reply threads


goneilbell

November 17, 2015 at 1:46 pm

I’ve just updated the plugin and the ticket selector has vanished.

I’ve checked the event page at the back end and the show ticket selector option is set to yes.

Any idea whats happening?

Thanks

Ged


goneilbell

November 17, 2015 at 2:04 pm

Is there anyway you could email me the previous version or a link to download the previous version?

Thanks


goneilbell

November 17, 2015 at 2:14 pm

I’ve found it seems to be conflicting with Yoast SEO, by deactivating everything and then reactivating plugins one by one.

Could really do with a work around – do you know what could be causing it?


Grady Sibert

November 17, 2015 at 2:23 pm

Same issue here, with same resolution. Deactivating Yoast SEO brings all the ticket & venue info back.


goneilbell

November 17, 2015 at 2:25 pm

It’s currently deactivated but I really could do with a work around that would enable reactivation!

ATB

Ged


goneilbell

November 17, 2015 at 2:28 pm

Just noticed that whilst turning Yoast SEO off will bring back the selector, if you try to register for an event it won’t work (you get a blank page).

Is it possible to email / link to the previous EE4?

Thanks

Ged


Josh

  • Support Staff

November 17, 2015 at 2:33 pm

Hi Ged,

The newer version of Event Espresso 4 includes a fix specifically targeted for the Yoast SEO plugin.


goneilbell

November 17, 2015 at 2:56 pm

Hi Josh

I have updated to the latest, latest version and this has solved the problem, however you might want to know that if YOAST SEO is deactivated, it will not allow a registration (although the ticket selector shows fine).

Not that this causes me a problem right now but it might be something you want to look at in case of future conflicts!

Thanks

Ged


Josh

  • Support Staff

November 17, 2015 at 3:06 pm

Hi Ged,

I’m not sure I follow, can you clarify what’s not working for you if Yoast is deactivated?


goneilbell

November 17, 2015 at 3:08 pm

With the new update if you deactivate Yoast the registration page does not appear.

The event table does, you select one to book but it will take you to a blank page, not the booking form.

Turn Yoast back on and the registration form comes back.


Josh

  • Support Staff

November 17, 2015 at 3:15 pm

No that’s not happening for me. When I deactivate Yoast, Event Espresso works just fine. You might try turning on WP_DEBUG to see if you can get an error logged or displayed when you see that blank page.

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