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Danny Long
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August 15, 2014 at 6:10 am
We are running latest version of EE4 – we have reports from users that they are unable to complete the registration process… all has been working without issue…
Some users are able to complete the process while others are not…
Assistance would be appreciated as this is a live environment.
Domain is http://www.sunshinetour.co.uk
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Danny Long
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August 15, 2014 at 6:29 am
30 Min Priority Support Ticket Purchased.
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Tony
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August 15, 2014 at 6:37 am
Hi Danny,
If you go to Your Account Page scroll down a little and on the right you’ll see ‘Priority Support Token(s)’ with a link to a form you can use to provide login details.
Once you provide those details we can investigate your issue.
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Danny Long
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August 15, 2014 at 8:18 am
Details have been sent… is there a number that I can contact you on ?
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Danny Long
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August 15, 2014 at 8:38 am
Could someone please reach out to me on this… we are really struggling around this.
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Lorenzo Orlando Caum
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August 15, 2014 at 11:58 am
Adding a note here that we started looking at this earlier today.
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Lorenzo
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