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Srinivas
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October 13, 2014 at 4:58 pm
Hi
We have a EE 3.1.36.6.P running currently which had lots of issues this year. My primary goal is to get a stable and reliable EventEspresso installed. If that means, uninstall/cleanup everything and install afresh that is fine by me. Ideally though I should be able to upgrade and keep all the past events there for reporting purpose.
If anyone had any experience in this regards, please share. Thank you.
-Srinivas
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Lorenzo Orlando Caum
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October 13, 2014 at 7:32 pm
Hi Srinivas,
Could you first summarize the issues that you ran into so we can share feedback?
I also want to mention that version 3.1.36.6 was recently released and is the latest version for the Event Espresso 3 platform so you were likely using 3.1.36.5.
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Lorenzo
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Srinivas
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October 13, 2014 at 8:23 pm
My event espresso says it is powered by 3.1.36.6P though…
Once an event is created, I can’t edit it again. For the one event we finished, I simply updated the DB for everything we wanted to update – whether it is event description or something else.
When I go to even overview page, I simply can’t see any of the past events. However, I can type in the full-URL (…admin.php?page=events&event_admin_reports=list_attendee_payments&event_id=7) and get to the event attendee page.
In the past, I have upgraded Event Espresso twice and I guess something totally went wrong with it and now it is misbehaving. If you like to see, I can create an admin account and have you take a look.
-Srinivas
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Tony
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October 14, 2014 at 3:53 am
Have you tried manually re-installed Event Espresso to see if the issue remains?
You will not lose any of your events in doing so as they are stored within the Database.
Start by creating a full site backup (including all files and the database) we have a guide on how to back the DB here:
https://eventespresso.com/wiki/how-to-back-up-your-site/
Download the latest version of EE3 from Your Account Page.
On the site go to Dashboard -> Plugins.
De-activate and delete EE3.
Then go to Plugins -> Add New -> Upload and upload the files you just downloaded.
Activate that version of Event Espresso.
(this should rule out any issue with FTP timeouts)
If the issue remains de-activate all Non EE plugins and retest, same result?
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Srinivas
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October 19, 2014 at 4:32 pm
Hi Tony
I have deactivated and deleted EE3. Then reinstalled EE and can’t see any of the events in the database.
I deactivated ALL the plugins, other than EE, and tried and the result is the same.
Let me know if I can try anything else.
-Srinivas
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Lorenzo Orlando Caum
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October 19, 2014 at 7:36 pm
Hi Srinivas,
Event Espresso 3 should work on a basic install of WordPress.
You mentioned that you removed the plugin completely and installed a new version. Was this re-install done through WordPress Plugins within the WP dashboard or was it a manual re-install?
Then you deactivated all plugins. Have you also tested on a default WordPress theme?
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Lorenzo
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Srinivas
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October 20, 2014 at 3:07 am
Hi Lorenzo
I have downloaded EE3.3 from the EventEspresso site and installed it thru the WordPress’s plugin page.
Default theme: I didn’t test against the default theme but tested the site with the theme that we had on the site.
-Srinivas
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Tony
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October 20, 2014 at 3:20 am
I have deactivated and deleted EE3. Then reinstalled EE and can’t see any of the events in the database.
Where can you not see the events? Event Espresso -> Event Overview or on the front end?
Can you setup the filters the same way as this screenshot and click ‘Retrieve’, also check there is nothing within the live search field – http://take.ms/6C7V9
Do you see any events then?
Are you looking within the database and can not see the events there?
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Srinivas
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October 20, 2014 at 3:31 am
On the event overview page. There are 7 rows in the database itself but overview page says total zero events. There is nothing in the filter/search.
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Tony
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October 20, 2014 at 4:01 am
Did you also set the filters the same as the screenshot and click retrieve?
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Srinivas
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October 20, 2014 at 5:19 am
Hi Tony
Ok, didn’t realize that the default filters are different. Once I change the filters, I am able to see the past events. Things do look much better right now. I will install other plugins and check it out later,
Thanks for all your help.
-Srinivas
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Dean
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October 20, 2014 at 6:16 am
Let us know if you need further assistance regarding this topic.
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