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Upgrading and Active Events

Posted: September 12, 2014 at 11:17 am

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SixuLLC

September 12, 2014 at 11:17 am

I have three sites (at versions 3.1.11.P, 3.1.12.P, 3.1.13.P) that I will be upgrading to the latest 3.1.36.5.P version. I’ve seen several posts that say to “make sure there are no active events.” but it doesn’t say if all the events are migrated. Can I set any active events my clients have to inactive, upgrade to the newest version, and then re-activate those events without losing any attendees or event data?


Jonathan Wilson

September 12, 2014 at 12:45 pm

Hi there,

Wow. Those are very outdated versions. Since the event data is in your WordPress database, you shouldn’t lose anything. We highly recommend doing a backup (should be standard procedure anyway) prior to doing the upgrade. Yes. I would recommend making the events inactive prior to updating as well.

?I’ll be happy to answer anymore questions you might have.


SixuLLC

September 15, 2014 at 8:47 am

Hi Jonathan. Thanks for your reply. Yes. They are very outdated versions which is why I am concerned about losing events and attendee information. We will of course backup everything first. I saw a mention in one of the forum posts that the previous data may not show up in the admin interface for Event Espresso. Have you seen that issue?


Jonathan Wilson

September 15, 2014 at 12:00 pm

Hi Michael,

I’m going to tell you the process that I would take if I had to take these sites over at this point.

Since these sites are so outdated (atleast one is running WordPress 3.4.1), I would copy the sites to a development server, update them there, test, then run the updates to the live sites. There is no way I can guarantee there will not be issues, since these sites are running of versions of EE (and WordPress) from 3+ years ago. Also, I would make sure WordPress and all of your other plugins and themes are updated as well. It is highly unlikely that the latest version of EE, as well as other plugins/themes, will function properly in such an old version of WordPress.

We are here to help you through the process, but it is going to take some time.


SixuLLC

September 26, 2014 at 9:02 am

I’ll give the test server approach a try. Thanks for the suggestion. How would I go about setting up the licensing for the installs on the test server?


Tony

  • Support Staff

September 26, 2014 at 9:18 am

Hi Michael,

You do not need license for the development installs.

The license is used for auto-updates and support, for your development sites I recommend updating Event Espresso manually. We have a guide posted here:

https://eventespresso.com/wiki/updating-event-espresso/#update_manually

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