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Upgrade from Trial to Paid

Posted: October 22, 2013 at 3:23 pm

Viewing 8 reply threads


Daryl Bart

October 22, 2013 at 3:23 pm

Hi, I am having problems upgrading from the free trial plugin to the paid plugin.
How does one go about upgrading the plugin?


Jonathan Wilson

October 22, 2013 at 3:30 pm

Hi Daryl,

Sorry for the delay. It appears that you were able to make the purchase. Are you still having problems? I’ll be happy to help you if you are.


Daryl Bart

October 22, 2013 at 3:32 pm

Hi, Yes I have made the purchase and I have managed to download the ADD-Ons however How to I get the actual plugin to “Convert” from trial to pro?


Daryl Bart

October 22, 2013 at 4:10 pm

any advise or suggestions to get this sorted?


Garth

  • Support Staff

October 22, 2013 at 8:28 pm

Hi Daryl,

You should be able to deactivate and delete EE Lite and then upload and activate EE Pro. Did you do that or are you experiencing a certain problem?


Daryl Bart

October 23, 2013 at 12:56 am

Hi, I am unable to download EE Pro


Dean

October 23, 2013 at 2:32 am

Hi Daryl,

Your account looks active, have you been to your account page and scrolled to the Downloads section? https://eventespresso.com/users/darylbart/ you will need to be logged in to access the downloads.


Daryl Bart

October 23, 2013 at 3:38 am

YAY, finally got it to work. Not sure what the problem is, Think it might have had something to do with having the lite version

Thanks


Dean

October 23, 2013 at 3:51 am

Hey,

Glad it’s working! Let us know if you have any other issues.

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