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FAC
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August 8, 2023 at 12:30 pm
After upgrade was run and click on Maintenance page to complete DB upgrade from message “As part of the process for updating Event Espresso, your database also needs to be updated. Event Espresso is in COMPLETE MAINTENANCE MODE (both WordPress admin pages and front-end event registration pages are disabled) until you run the database update script. Visit the Maintenance Page to get started, it only takes a moment.”
I get the following error when going to maintenance page:
Fatal error: Uncaught RuntimeException: Event Espresso Level 2 Maintenance mode is active. That means EE can not run ANY database queries until the necessary migration scripts have run which will take EE out of maintenance mode level 2. Please inform support of this error. in /home/customer/www/floridaadoptioncouncil.com/public_html/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php:2421 Stack trace: #0 /home/customer/www/floridaadoptioncouncil.com/public_html/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php(1062): EEM_Base->_do_wpdb_query(‘get_results’, Array) #1 /home/customer/www/floridaadoptioncouncil.com/public_html/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php(933): EEM_Base->_get_all_wpdb_results(Array) #2 /home/customer/www/floridaadoptioncouncil.com/public_html/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php(1257): EEM_Base->get_all(Array) #3 /home/customer/www/floridaadoptioncouncil.com/public_html/w in /home/customer/www/floridaadoptioncouncil.com/public_html/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php on line 2421
There has been a critical error on this website. Please check your site admin email inbox for instructions.
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Tony
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August 8, 2023 at 12:42 pm
Hi there,
Which version did you update from?
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FAC
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August 8, 2023 at 1:32 pm
I’m not sure which version sorry.
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Tony
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August 8, 2023 at 6:07 pm
Hi there,
I have replied directly via your support token for this, the fatal error being thrown should now be fixed and the migration should work as expected.
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FAC
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August 9, 2023 at 5:16 am
I’ve run the upgrade and took of maintenance mode. I am now getting the following error when I’m clicking on an event.
Fatal error: Uncaught RuntimeException: Base 64 decoding failed because the supplied string is not valid or was not base64 encoded. in /home/customer/www/floridaadoptioncouncil.com/public_html/wp-content/plugins/event-espresso-core-reg/core/services/encryption/Base64Encoder.php:132 Stack trace: #0 /home/customer/www/floridaadoptioncouncil.com/public_html/wp-content/plugins/event-espresso-core-reg/core/services/encryption/Base64Encoder.php(61): EventEspresso\core\services\encryption\Base64Encoder->isValidBase64OrFail(‘a:11:{s:2:”id”;…’) #1 /home/customer/www/floridaadoptioncouncil.com/public_html/wp-content/plugins/event-espresso-core-reg/core/EE_Session.core.php(978): EventEspresso\core\services\encryption\Base64Encoder->decodeString(‘a:11:{s:2:”id”;…’) #2 /home/customer/www/floridaadoptioncouncil.com/public_html/wp-content/plugins/event-espresso-core-reg/core/EE_Session.core.php(1071): EE_Session->_save_session_to_db(true) #3 /home/customer/www/floridaadoptioncouncil.com/public_html/wp-content/plugins/event-espresso- in /home/customer/www/floridaadoptioncouncil.com/public_html/wp-content/plugins/event-espresso-core-reg/core/services/encryption/Base64Encoder.php on line 132
There has been a critical error on this website.
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Tony
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August 9, 2023 at 11:46 am
Any recent changes to the server?
The above is from the session encoding option within Event Espresso:
Event Espresso -> General Settings -> Admin options.
Setting ‘Encode Session Data?’ to No and saving has fixed that for me, it looks like your server is missing the functions to base64 encode so I’m wondering if this is a recent change?
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