You currently have a support license for Event Espresso 3 so your web developer may have recommended updating.
Could you login to your WP dashboard (WP-admin) and then go to Plugins?
Then look for Event Espresso in the list of plugins. Copy the version number and then share it here in a reply.
We’ll then share feedback on updating.
Thanks
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Lorenzo
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Support forum for Event Espresso 3 and Event Espresso 4.