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Updating [EVENT_AUTHOR_FORMATTED_EMAIL] email address

Posted: June 11, 2015 at 3:46 pm

Viewing 4 reply threads


Ryan Chambers

June 11, 2015 at 3:46 pm

Hi,

I’m trying to update the email address associated with [EVENT_AUTHOR_FORMATTED_EMAIL]. I’ve changed the email address for the author of the event under WP Users. I’ve also updated the email address under WP general settings and EE general settings for the whole site. It still keeps sending to the old address. I’ve noticed that when I go to edit a message, the option to send a test it’s still pointing towards the old email.


Tony

  • Support Staff

June 11, 2015 at 3:51 pm

Hi Ryan,

Just to confirm have you assigned the correct author to the event? – http://take.ms/urNVo

[EVENT_AUTHOR_FORMATTED_EMAIL] uses the email address from the user account that is assigned as that specific events author.


Ryan Chambers

June 11, 2015 at 3:59 pm

Hi Tony,

I do have the correct author.


Ryan Chambers

June 11, 2015 at 4:33 pm

It looks like you thinking about it fixed the issue.

Thanks!


Tony

  • Support Staff

June 11, 2015 at 4:56 pm

The email address within the ‘Test’ field for messages just saves the last used email to send a test message.

When testing are you sending a test email or registering onto an event?

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