|
Aurelien Jondeau
|
May 6, 2014 at 4:02 pm
Hi,
Here’s my configuration:
-WP 3.9
-EE Business Licence 3.1.36.4.P
-New installation
-Link to registration page: http://www.creative-elements.ca/apple-workshops-calendar/
I’m trying to update the EE plugin as it states there’s a new version but in vain.
Not only it states that “You need a valid licence key to enable automatic upgrades” whereas I’ve got a valid one saved on the installation but also the plugin tells me “you have version 3.1.36.4.P. Update to….” and no mention of the new version.
But wait, best of all, the link “View version details” next to the plugin name has taken me to 3 different online ads selling companies in the past half an hour…
This is concerning as I’ve never seen a link change its destination randomly.
Basically, I would appreciate your help to not only ensure my licence works fine but also to find out what the hell these links are.
Thank you very much,
|
|
Lorenzo Orlando Caum
|
May 6, 2014 at 4:11 pm
Hello,
I’ve just reset your Support License Key. In a few minutes, you’ll receive a confirmation to your email address on your Event Espresso account.
If you are using Event Espresso 3, please login to your WordPress admin and locate Event Espresso in the admin menu. Then click on General Settings. Scroll down to the bottom of the page and locate the area for Support License. Now copy the existing key. Then erase the existing key and click on Save Options. After the page refreshes, scroll back down to the Support License area and paste your key and click on Save Options.
These steps will refresh your Support License Key for Event Espresso.
—
Lorenzo
|
|
Aurelien Jondeau
|
May 6, 2014 at 4:23 pm
Hi Lorenzo,
Thank you very much for your help, it worked!
Thanks again,
|
