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Updating a ticket to 'cancelled'

Posted: August 29, 2017 at 9:54 pm

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Alana

August 29, 2017 at 9:54 pm

I have an event with 100 capacity and 70 registrations. I update a registration as cancelled. Will this update to 69 attendees in the system allowing for 31 additional registrations to be made or will it remain at 70 with 30 registrations remaining?


Tony

  • Support Staff

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August 30, 2017 at 2:17 am

Hi there,

If you cancel a registration that registration no longer applies to the ‘sold’ value for the datetime/ticket so EE would allow for an additional 31 registrations at that point.

Like this – http://take.ms/g7m3g

An example of the ticket selector – http://take.ms/48fnI
(Note I had the max number of tickets per order set to 100 to demonstrate this)
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Updated by Tony 7 years, 1 month ago ago

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