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Update package not available for Multi Event Registration

Posted: December 22, 2017 at 11:52 am

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drkings1

December 22, 2017 at 11:52 am

I’ve just updated all of my EE modules and they all updated fine except for the Multi Event Registration module (which tells me that an update is available).

My subscription is an EE4 everything one and it’s up to date.

Here’s the error I get:
https://screencast.com/t/dzFTygkKvheP

Can you help please?

Many thanks

Daniel


drkings1

December 22, 2017 at 11:55 am

p.s. the problem seems to be that it doesn’t think I’ve got a support licence for this module (see the plugins screen):

https://screencast.com/t/Aag0S8cS7Sa

But my support licence does cover this module and the correct licence key (as far as I know) has been put into wordpress (otherwise everything else wouldn’t be updating).


Josh

  • Support Staff

December 22, 2017 at 12:05 pm

Hi Daniel,

The message actually says “Your current account does not allow automatic upgrades on more than one domain.” Apparently at an earlier time another site had the same key. I’ll reset your key now, and you can go to Event Espresso > General Settings, change nothing, then click save. Then you’ll be able to updated to the current version of the Multi Event Registration add-on.


drkings1

December 22, 2017 at 12:12 pm

Thank you. That’s great!

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