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Wilson Greene
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February 12, 2015 at 3:27 am
Hello, we only have 1 DOMAIN that we are using the software one but every time we try to validate the support key, we get an error message that say’s……
You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys.
Now we cannot update. If this can’t work for whatever reason, can someone explain how we can update please?
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Tony
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February 12, 2015 at 4:46 am
Hi Wilson,
I have reset your license key, you should receive and email with instructions on how to re-assign your key.
That should then allow you to use the 1 click updates, if you have any further problems just let us know.
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Wilson Greene
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February 12, 2015 at 6:35 am
Thank you, it worked.
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Tony
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February 12, 2015 at 7:15 am
Great 🙂
I’ll mark this thread resolved. If you do run into further problems just let us know.
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