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dmc
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February 12, 2015 at 5:28 pm
I was updating via wordpress plugin screen
from ee 4.6.4.p to 4.6.5.p
resulting in the following error message
Update Plugin
Downloading update from redacted – Event Espresso support team – LOC
Unpacking the update…
Could not copy file. event-espresso-core-reg/core/templates/global_assets/scripts/jqplot/jquery.jqplot.min.js
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Tony
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February 12, 2015 at 5:59 pm
Hi dmc,
I would advise creating a full site backup and updating manually on this occasion.
Start by making a full backup (all files and the database), there are plenty of plugins available for this, just be sure to have a Full site backup.
Once you have a backup, first go to You Account Page and download the latest version of EE4.
Then on your site go to Dashboard -> Plugins.
De-activate and delete Event Espresso.
Then upload the new version of EE4 you have just downloaded through Plugins -> Add new -> Upload Plugin.
Active EE4 and you should then be using the latest version of EE4.
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dmc
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February 13, 2015 at 9:10 am
Ok, will all the current EE4 events, prices etc be lost?
or is there a way to retain them and recover them?
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Seth Shoultes
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February 13, 2015 at 9:36 am
Deleting the plugin will only delete the files. The data, such as events, prices, etc will remain intact within the database.
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dmc
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February 14, 2015 at 10:56 am
that worked like a charm
thanks Seth
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