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Unique Atenndee Information

Posted: February 28, 2017 at 11:40 am

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andreadowns

February 28, 2017 at 11:40 am

When a user purchases multiple tickets for the same event for multiple attendees, the ticket numbers are unique, but the user is not able to enter unique personal information for each attendee. They all inherit “Attendee 1” information. Any advice? See website – http://www.fundit.us/


Tony

  • Support Staff

February 28, 2017 at 12:47 pm

Hi there,

Within your event your only collecting info for the ‘Primary Registratn’, you need to enable at least the ‘Personal Information’ question group for your additional registrants.

Edit the event, look within the sidebar and scroll down, you’ll see a ‘Questions for Additional Registrants’ section.

Click the checkbox for any question groups you wish to collect from each registrant and update the event.

Retest and EE will request those details for each ticket.

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