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Steve Dertien
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July 1, 2016 at 9:16 am
I just upgraded a site to EE4.9.2 from EE3.1.37.6. Going through the motions now to test everything and discovered that we cannot view event details or register for any events. The Event page simply renders the header and no other content. Event lists and the calendars are working fine.
The Event Registration page is the default and the only content is [ESPRESSO_CHECKOUT]. Permalinks are set to post name. No obvious errors in logs other than a HTTP 500 in the Apache log.
There are no customizations other than anything that would have occurred from installing the new EE4 plugin and running through the upgrade steps. I have disabled all of the prior EE3 plugins that were previously used.
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Josh
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July 1, 2016 at 9:51 am
Hi Steve,
> The Event page simply renders the header and no other content.
That sounds like a fatal error. You can find out for sure by turning on debug mode. You can set wp_debug to true by editing the wp-config.php file.
You can use an [FTP client][1] and [a text editor][2] to access change this line to the site’s wp-config.php file:
define(‘WP_DEBUG’, true);
[1]: http://codex.wordpress.org/FTP_Clients
[2]: http://codex.wordpress.org/Editing_Files#Acceptable_External_Editors
It may also help to check for a plugin or theme conflict. You can rule these out one by one:
1) A theme conflict. You can rule this out by temporarily switching to the default WordPress theme.
2) A plugin conflict. You can rule this out by temporarily deactivating any other installed WordPress plugins.
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Steve Dertien
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July 1, 2016 at 11:51 am
Thanks for the quick tips. It looks like it could be a combination of both. Switching themes let it render, debug showed a google maps location error which could be a extension problem. I have at least enough to work with now to start troubleshooting.
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Josh
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July 1, 2016 at 12:21 pm
The Google maps error might mean that you need to input a Google Maps API key.
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