Support

September 17, 2015 at 10:42 am

Hi,

We recently upgraded to EE Version 4.8.9.p. Our wordpress version is 4.1.8.

Since then, we have been unable to get anything working. I was able to create events, but as soon as I go to test the site and try to buy tickets, I started getting message – “Nothing in your event queue”.

After that I tried creating a new event from scratch, which then started giving error asking me to turn on wp_debug mode. This is the error message that I get, when I try buy tickets from this newly created event, I get the following error message,

An EE_Error exception was thrown! code: EEM_Base – _do_wpdb_query – 1733
“WPDB Error occurred, but no error message was logged by wpdb! The wpdb method called was “insert” and the arguments were “array ( 0 => ‘wp_esp_line_item’, 1 => array ( ‘LIN_code’ => ‘event-388’, ‘TXN_ID’ => 0, ‘LIN_name’ => ‘Navaratri Celebrations – 2015 – Chinmaya Mission Houston’, ‘LIN_desc’ => ‘ HOW DO I PICK UP MY TICKETS? After making a successful payment, you can pick up your tickets either from Chinmaya Mission Houston (10353 Synott Road, Sugar Land, TX 77498) on any of the Sunday (Sept 27th, Oct 4th and Oct 11th) between 10:15 AM and 11:15 AM and between 1 PM…’, ‘LIN_unit_price’ => 45, ‘LIN_percent’ => 0, ‘LIN_is_taxable’ => false, ‘LIN_order’ => 0, ‘LIN_total’ => 45, ‘LIN_quantity’ => 1, ‘LIN_parent’ => 3138, ‘LIN_type’ => ‘sub-total’, ‘OBJ_ID’ => 388, ‘OBJ_type’ => ‘Event’, ), 2 => array ( 0 => ‘%s’, 1 => ‘%d’, 2 => ‘%s’, 3 => ‘%s’, 4 => ‘%f’, 5 => ‘%f’, 6 => ‘%d’, 7 => ‘%d’, 8 => ‘%f’, 9 => ‘%d’, 10 => ‘%d’, 11 => ‘%s’, 12 => ‘%d’, 13 => ‘%s’, ), )””
click to view backtrace and class/method details
/home/content/c/m/h/cmhouston/html/new/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php ( line no: 1733 )

I need urgent help as we need to start our ticket sale from Sunday onwards.

Thanks,
Amit