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raudabaugh
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June 28, 2017 at 9:27 am
I was finally able to enter my license key for EE4, and now I get this error:
It appears you’ve tried entering an api key to upgrade to the premium version of Event Espresso 4 Decaf, however, the key does not appear to be valid. This is the message received back from the server:
An automatic update for Event Espresso 4 Decaf is available but your Support License Key is invalid. Either you have entered the wrong key on the Event Espresso General Settings page (EE3+ users) or Your Organization Settings page (EE4+ users) OR you no longer have access to the updates for this plugin. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.
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Josh
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June 28, 2017 at 9:48 am
Hi there,
May I ask was the key that you entered the one ending with 7029? That’s the key that’s printed on your account page.
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raudabaugh
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June 28, 2017 at 10:06 am
Yes
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Josh
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June 28, 2017 at 11:05 am
Hi there,
I checked and it looks like Lorenzo helped you get this sorted out. If you need help with anything else you can post a new topic here in the support forums and we’ll help.
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