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Stefano Prete
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March 11, 2015 at 5:37 am
Hi.
I cannot upgrade Event Espresso. I have a sticky note saying
“A valid Support License Key is needed to enable automatic upgrades. Your current account does not allow automatic upgrades on more than one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.”
I looked at my account, the key is valid and not expired.
How can I fix the problem?
Thank you.
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Tony
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March 11, 2015 at 6:05 am
Hi Stefano,
I have reset your license key.
You will need to remove the license key, save the settings, replace the license key and re-save the settings once more to re-assign the key to your domain.
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Stefano Prete
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March 11, 2015 at 6:20 am
Hi Tony.
All done, all upgraded!
Thank you so much. 😉
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Tony
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March 11, 2015 at 6:25 am
Your most welcome.
I’ll mark this thread resolved, have a great day 🙂
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