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Unable to update the JSON API Plugin

Posted: September 16, 2014 at 8:05 am

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Chris Zander

September 16, 2014 at 8:05 am

Error message:
“A new version of Espresso Json Api is available. View What’s New with version 2.1.3.P. A valid Support License Key is needed to enable automatic upgrades. Your current account does not allow automatic upgrades on more than one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.”


Chris Zander

September 16, 2014 at 8:06 am

Oh, FYI, I did have the license key reset.


Tony

  • Support Staff

September 16, 2014 at 9:09 am

Hi Chris,

I have reset your license key once again.

Can you go to Event Espresso -> General Settings.

Remove the support license key (cut) and save the settings.

Then replace the key (paste – check for whitespace before/after the key) and save the settings once again.

This should then allow the API to update.

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