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James Murrin
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November 27, 2017 at 10:52 am
Hello,
I’ve pasted my support license in to the EE -> general settings, and my plugins page says :
A new version of Event Espresso is available. View What’s New with version 4.9.52.p. A valid Support License Key is needed to enable automatic upgrades. Your current account does not allow automatic upgrades on more than one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.
Please could you fix it so that I can update my plugin?
Also, could you tell me if it’s okay to delete the EE3 plugin after upgrade to EE4?
Many thanks.
Dee
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Josh
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November 27, 2017 at 11:05 am
Hi Dee,
Can you remove the key set on the Event Espresso > General Settings page of the guildfordcc.staging.wpengine.com site? After that’s done we can reset your key. It’s OK to delete the EE3 plugin after updating to EE4. More details here:
https://eventespresso.com/wiki/how-to-upgrade-event-espresso/#migrate-to-event-espresso-4
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James Murrin
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November 27, 2017 at 11:11 am
Hi Josh, thanks for getting back to me. I’ve deleted the key from guildfordcc.staging site now, so please could you reset my key on guildfordbeerfestival.co.uk? Many thanks. Dee
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Josh
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November 27, 2017 at 11:20 am
The key is reset.
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James Murrin
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November 27, 2017 at 1:37 pm
Many thanks Josh. I’m closing the call now. Dee
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