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Unable to sort items when checking "Use Custom Display Order"

Posted: March 29, 2017 at 7:20 pm

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tclubb

March 29, 2017 at 7:20 pm

When I check “Use Custom Display Order” for either Single Events Pages or Events List Pages, nothing happens with the list items. They stay greyed out, and I am unable to drag them. I had a test site running an couple versions older of EE4, and it worked fine on there with all the same plugins, but now that I’m working on my production site, it’s not working. I’m wondering if something got broken with the latest update.


Tony

  • Support Staff

March 30, 2017 at 3:53 am

Hi there,

The option is working fine on my test sites so I suspect this is due to a plugin causing a JS error within admin and preventing EE from enabling the drag and drop feature.

If you open up Chrome Dev Tools (or similar) refresh the page with that open and view the ‘Console’, do you see any errors there?

Next try enabling the open with console open, do you see any errors then?


tclubb

March 30, 2017 at 10:30 am

You were right, it was a plugin conflict. After looking at the plugins I had installed on my test site and my production site, I found the culprit. I had added Event Espresso Smooth Integration plugin on my production site to enable integration with Yoast SEO, which apparently broke some of the jquery scripts trying to load. Thanks!

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