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Unable to Print/Download Invoice

Posted: January 23, 2018 at 7:17 pm

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Jessica Schultz

January 23, 2018 at 7:17 pm

We are unable to print/download invoices.
This error shows on the top of the html invoice page

Warning: getimagesize(http://fwwa.org/new/wp-content/uploads/2017/01/Color-Logo_small-e1485293024938.png): failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found in /home2/fwwaorg1/public_html/new/wp-content/plugins/event-espresso-core-reg/core/libraries/shortcodes/EE_Transaction_Shortcodes.lib.php on line 377

We are in the middle of our conference registration and hope to get this resolved ASAP! Can you help?

Thank you!


Tony

  • Support Staff

January 24, 2018 at 2:24 am

Hi there,

This post has already been marked resolved so I’m guessing you’ve already found the solution.

However, just for future readers, the above request shows 404 Not Found for the link to the image being passed to getimagesize(), if you load that same link in the browser you’ll get the same error so it looks like the image set for the logo no longer exists.

To check/fix this go to Event Espresso -> General Settings -> Company Logo and set a valid image for that field.

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