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mpurse
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December 6, 2013 at 1:19 am
I don’t seem to be able to search for attendees from past events. Any idea what I am doing wrong?
Thanks, M
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Tony
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December 6, 2013 at 3:11 am
Hi mpurse,
Are you setting the the status filter to ‘All (Active / Inactive)’ before searching?
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mpurse
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December 6, 2013 at 6:32 am
Yes I am. It only brings up attendees for future events, not past.
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Tony
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December 6, 2013 at 6:44 am
How exactly are you loading the attendees?
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mpurse
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December 6, 2013 at 6:48 am
1. Click all attendees.
2. Select Show All/Incomplete
3. Put name in live search filter
4. Hit enter
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Tony
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December 6, 2013 at 7:15 am
The reason you only get the future attendees is your event’s are filtered for upcoming events by default. Only the attendees for the filtered events load.
So you need to first load all events by setting the filter similar to this http://d.pr/i/ec8q
Hit retrieve/filter.
Then do the steps you posted above.
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mpurse
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December 6, 2013 at 7:24 am
I believe I have done that: http://awesomescreenshot.com/0582241ac2
Yet I can find this person by going to past events and viewing the attendees list. But not by searching for his name.
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Tony
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December 6, 2013 at 7:50 am
Hi, that’s the attendee screen.
Before you get to that, on the Event Overview page, you need to load ALL events. (which will then in turn load all attendee’s)
So from the beginning go to Event Espresso -> Event Overview.
From there set the filter as http://d.pr/i/11tr
Click any of the filter buttons to then pull all events.
Then click ‘All Attendees.
Set the filters once more if need be (this is purely for attendees now)
Then search for the attendee and it should be displayed.
Hope that helps 🙂
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mpurse
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December 6, 2013 at 8:12 am
I am doing all that, and on several names its fine. But on some it will not show any at all, that I know are there?
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Josh
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December 6, 2013 at 9:16 am
Can you clarify the “some” part of that? Is it some events or something else?
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mpurse
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December 6, 2013 at 9:46 am
Names of attendees that i am searching for
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mpurse
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December 7, 2013 at 3:39 am
I upgraded to the new EE today and was able to find the attendee that I couldn’t yesterday. However, now I can’t find someone else that I know is there.
Can you please publish step by step instructions to search for current AND past attendees because each time I follow what I think are the steps I come up with a different result – i.e. sometimes the name shows, sometimes it does not. I can’t figure out the logic.
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Tony
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December 9, 2013 at 7:49 am
To load all attendees from all past/present/future events.
Go to Event Espresso -> Event Overview.
Set the ‘Status’ filter to ‘All (Active/Inactive)’
Set the Database row retrieval dropdown to ‘All’
http://d.pr/i/11tr
Then click ‘Retrieve’ or ‘Filter Status’
All Events have now been loaded from the database.
Now Click the ‘All Attendees’ link. (Make a note of the attendee count)
Now type in the attendee’s name in the Live Search.
If the Attendee count changes to a lower number at any time, all attendees are no longer loaded from the database, repeat the above steps to reload.
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