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skleijer
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February 18, 2016 at 2:45 am
I needed to change the answers to questions of one attendee. When clicking on an attendee you should be able to edit the question list. It says: ” click “Update Registration Questions” to save your changes” (screenshot testing site over here: http://test2.design-bakery.nl/wp-content/uploads/2016/02/Schermafbeelding-2016-02-18-om-10.30.30.png). But than this happens (screenshot:) http://test2.design-bakery.nl/wp-content/uploads/2016/02/Schermafbeelding-2016-02-18-om-10.31.00.png
The page turns imto html and changes are not being saved.
Can u help?
WordPress Versie:
4.4.2
PHP Versie:
5.3.29-1~dotdeb.0 (on the main site it is php 5.6 but the same error occurs)
MySQL Versie:
5.1.73
Event Espresso Version:
4.8.30.p
Kind regards,
Sya
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Tony
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February 18, 2016 at 4:24 am
Hi Sya,
That’s odd.
Can you enable WP_DEBUG and re-test this please, are there any error messages then shown?
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Tony
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February 18, 2016 at 4:27 am
Also on your test site can you update to the latest version of Event Espresso 4 (currently 4.8.33.p) and see if this happens on that version.
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skleijer
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February 18, 2016 at 4:35 am
I found this: [18-Feb-2016 09:29:29 UTC] PHP Notice: Undefined index: html_label_id in /var/…/event-espresso-core-reg/core/db_classes/EE_Question.class.php on line 508.
I didn’t change the code or anything.
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skleijer
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February 18, 2016 at 4:39 am
I was expecting the update question and I will. But that takes some time because I need to adjust a lot in the templates ( like removing/changing buttons and change the checkout page to show less than standard and some hardcoded translation. Stuff like that). It does not involve changing the EE_Question.class.php.
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Tony
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February 18, 2016 at 5:02 am
I don’t know exactly what you have edited but if you’re editing core files (and it sounds like you are) then we can’t be sure if issues reported are an issue with EE core or you’re edits. You mention you have not changed the EE_Question.class.php file and that’s fine, but that doesn’t mean edits you’ve made do not effect the registration view in the admin.
In either case for the majority of changes they can be done without editing core files using the hooks we have available, or even loading your own version of our template files (which can be done for almost all of the EE output) so editing core is usually completely unnecessary and creates more work for yourself in the long run. I would highly recommend making your changes through hooks or template files to allow you to update EE without problems.
However in this case that notice was resolved in a future version of EE4 and is not the cause… but, when I use 4.8.30 I can update the questions without a problem (other than the notice) so again we can’t be sure this isn’t due to a edit to core.
Can you check the error logs and see if there any error fatal errors being thrown?
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skleijer
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February 18, 2016 at 5:56 am
Tnx for the advice. I’m going to look into that. The changes being made are mostly in the templates anyway. There is no fatal error.
Kind regards,
Sya
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Tony
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February 18, 2016 at 7:07 am
Tnx for the advice. I’m going to look into that. The changes being made are mostly in the templates anyway.
Whilst we can nor provide/review your custom code if you are unsure of how to change something we are more than happy to let you know of which hook to use and if needed can provide ways in which you can load your own templates. So please feel free to ask if there is a hook you can not find for your changes etc
Can you post the URL you are being directed to when the screen is not loading the styles please.
If you’d rather not do that on the forum send the link to support[at]eventespresso.com and include a link to this thread so we know what it is for.
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