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Unable to change physcal location on venue

Posted: October 4, 2016 at 4:42 pm

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tylery

October 4, 2016 at 4:42 pm

Hi,

I’ve noticed that we’re unable to change our physical location from United States to Canada on the Venue page. Any idea’s why?

Screencap
http://i63.tinypic.com/23v0xz.png

Cheers!


Tony

  • Support Staff

    •

October 5, 2016 at 5:32 am

Hi there,

Is Canada ‘enabled’ within the Countries for EE?

Go to Event Espresso -> General Settings -> Countries.

Select Canada within the dropdown and wait for the settings to load. Then check that the option ‘Country Appears in Dropdown Select Lists’ is set to Yes for Canada.

http://take.ms/O5ohi
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Status: closed

Updated by Tony 8 years ago ago

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