Posted: March 4, 2015 at 12:12 pm
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Hi, I’ve installed EE4.6.13 and the new User Integration plugin. However, I’m unable to install the Calendar or Table View plugins. I browse for them, but the “install” button is greyed out. I’m also getting an incorrect message about needing to update to WP 4.1–I’ve already updated to it. |
Hi Erica,
So you are browsing to them from the Plugins -> Add New -> Upload Plugin page then once selected ‘Install Now’ remains greyed out? Is that correct?
That’s a notice from WordPress and not EE, did you have any problems whe you updated WP? |
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Yes.
No problems updating. Just to be clear, the message at the top of the plugins page says: “Event Espresso recommends WordPress version 4.1 or greater in order for everything to operate properly. You are currently running version 4.0.1.” |
The WP update notice should go away after you dismiss the notice. Re: the add-ons, are these add-ons that you downloaded here from your account page? |
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I can’t dismiss the notice–I click it and it doesn’t go anywhere. Yes, I downloaded from the account page. |
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Is it possible to get your login details in order to look into this? If so, please send them via https://eventespresso.com/send-login-details/ NOTE: login details need to be Admin level. |
Hi there, It appears that the AG Custom Admin plugin is throwing some errors:
So if you can temporarily deactivated the AG Custom Admin plugin you’ll be able to add new plugins and dismiss the notice about updating WP. |
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That worked perfectly! Thanks for your help. |
Hey Erica, We’re happy to help! Since this topic is resolved, I am going to close it. If you have anymore questions or issues, please start a new topic and we will be happy to help there. 🙂 |
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