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Two Ticket Types; Taxed and Non Taxed

Posted: August 8, 2023 at 12:31 pm

Viewing 5 reply threads


pathwise

August 8, 2023 at 12:31 pm

Hello,

I see it’s possible to have more than one ticket for one event. Is it possible for one to be taxed and one not taxed?

Originally I had the one taxed ticket, I duplicated it to create the non-taxed ticket. After unchecking the taxable box for the second ticket… I see that taxable box has disappeared entirely for both and now I have two untaxed tickets.

I can share a screenshot if that is helpful.

Thank you.


pathwise

August 8, 2023 at 12:52 pm

Version 5.0.7.p


Tony

  • Support Staff

August 8, 2023 at 6:03 pm

I can share a screenshot if that is helpful.

Please do:

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots

Are you using the Advanced Editor or Legacy?


pathwise

August 14, 2023 at 2:10 pm

Hello!

At the time when I posted it.. the tax checkbox appeared again.

But now I am working on another event and the tax checkbox is not showing:
https://nrtraininggroup.com/wp-content/uploads/Screenshot-2023-08-14-160708.png

We are using the Legacy editor. Thank you!


Rio

  • Support Staff

August 14, 2023 at 9:52 pm

Can you upgrade your plugin to the latest version. This will resolve the issue on tax checkbox.

thanks


pathwise

August 15, 2023 at 7:06 am

It is updated and now working. Thank you.

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