|
FaithT
|
July 5, 2016 at 3:50 am
Hi there,
I’m using Event Espresso to sell places on residential courses. There is only space at the venue for 14 people.
I offer them the chance to book a place by paying a deposit only, which is important to getting them to commit.
Is it possible to also offer people a way of paying the balance without this messing up the fact that 14 places have already been sold via the deposit payments?
How can I collect the balance without creating a new ticket with more places attached to it? I don’t want to end up overselling the places.
many thanks
Faith
|
|
Tony
|
July 5, 2016 at 5:15 am
Hi Faith,
We have received your support token request, however Event Espresso does not officially support partial payments at this time.
We have a couple of workarounds that do allow deposits but it would involve additional tickets within the event. (Basically create a ‘deposit’ ticket that the user register onto and then at a later date create a ‘Final payment’ ticket that the user can re-register onto to make the remained of the payment) The problem with that is you can not easily prevent other users from purchasing the Final Payment ticket for that event when it goes on sale.
One of the support team has a tutorial on how you can setup the above here:
https://gist.github.com/lorenzocaum/c49bda15961f9f7d19ab
Another option is to create a full amount ticket that the users register onto and select an offline payment method such as Invoice. You (the event admin) can then apply an admin payment within the transaction to bring down the total balance due to the deposit amount and send the user a payment reminder which they can use to make an online payment for the deposit amount (the remainder of the transaction). Once they have made the payment you can remove the payment you applied which leaves the remainder to pay.
There is a caveat to the above because when the user makes their payment EE will approve the registration and send out the Registration Approved message (confirmation emails) to the user, so it would need to be clear this was for the deposit only.
The other way to handle the above is to request the deposits by check/bank transfer which you then manually apply to the transaction in the admin. After this has been done you can again send the user a payment reminder and they can use the link within the email to make the final payment.
So whilst we can setup any of those options using your support token if you prefer, I’m not sure if any of those options suit your needs?
|
