Support

Home Forums Event Espresso Premium Turn off Questions for other Tickets on the Event

Turn off Questions for other Tickets on the Event

Posted: July 4, 2016 at 4:41 pm

Viewing 1 reply thread


funcoast

July 4, 2016 at 4:41 pm

Hello,

I can’t seem to only apply certain questions to certain tickets on my event. There is only one event with multiple tickets so that they can be purchased all in one credit card transaction.

For example, the main event is the convention itself, where I’ll want to ask them convention-related questions.

One part of the convention is a banquet, in which they will need a ticket purchased and to select their meal (Fish or Steak), but the banquet ticket asks for everything and I only want to ask them for their meal choice.

I’m also including the optional purchase of of a tee shirt or mug, where there will not be any additional questions.

Here’s my event link to review: https://www.tampa-na.org/area-events/facna-2016/

Is there a way I can ask only a certain set of questions per ticket?

Thanks.
Rick


Tony

  • Support Staff

July 5, 2016 at 3:38 am

Hi Rick,

Currently EE supports assigning tickets per event so you can not assign questions per ticket in the way you need.

In order to use tickets as ‘add on’ items in the way you are you would need to limit the ‘Registration’ tickets to only allow a single ticket to be purchased at once and set EE not to request any questions for additional registrants.

This means the user selects one registration ticket, then their meal ticket and any number of other tickets but EE will only request the questions assigned to the event once. You would need to ask the same questions to any user that registered onto the event regardless of their ticket selection.

Viewing 1 reply thread

The support post ‘Turn off Questions for other Tickets on the Event’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso