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Troubles after upgrade

Posted: March 20, 2014 at 12:26 am

Viewing 22 reply threads


Midsouth Fly Fishers

March 20, 2014 at 12:26 am

Hello,
Last night I upgraded my version of event espresso from version 3 lite to version 4. Since the upgrade, I am having a variety of issues. The primary issue, is I cannot seem to produce a registration button for an event. I can create a new event, select the start and end date, create a ticket for the event, but the event page just looks like a simple blog post with seemingly no means to register for the event.
see here

in addition, the event espresso upcoming events widget does not seem to be using my theme’s css. Note the sidebar Upcoming events <a href=”http://www.msff.org/&#8221;
target=”_blank”>on this page

Any advice or help you can give me would be appreciated.

Info:
Wordpress version
3.8.1
event espresso version
4.1.9.1.reg

previous event espresso version
lite 3.1.36.4.L


Midsouth Fly Fishers

March 20, 2014 at 12:28 am

Messed up my link for the widget issue. it should be here


Dean

March 20, 2014 at 3:09 am

Hi,

I am a little confused. I looked at your site, but could not see that Event Espresso was active. I saw that it was at least active at some point (http://www.msff.org/event-registration) as the shortcode is there.

Because EE3 and EE4 are radically different, the event list should now be found at http://www.msff.org/events but nothing is there. If the plugin is active, it is advisable to “flush” your permalinks by going to Settings > Permalinks and just clicking save.

The widget titled MSFF Events is not an Event Espresso widget.


Midsouth Fly Fishers

March 20, 2014 at 5:16 am

Sorry about that. I had deactivated the plugin last night and forgot to reactivate it. It is reactivated now, so you should see what I am talking about. The MSFF Events is a calendar widget, there should be one called Upcoming Events there now. Clicking that widget takes one to http://www.msff.org/archives/events/begining-fly-tying as a sample event.

I took your advice and flushed the permalinks as you described above, just in case with no change.
I appreciate your help.


Lorenzo Orlando Caum

  • Support Staff

March 20, 2014 at 7:47 am

Hello again,

Could you let us know what your permalink options are set to?

Also, what happens if you temporarily switch to any default WP theme?


Lorenzo


Midsouth Fly Fishers

March 20, 2014 at 8:35 am

Sure thing.
My permalink options are set to numeric. ( http://www.msff.org/archives/123 )

I tried changing my theme temporarily to Twenty Ten, using all of the defaults and there was no improvement in the ability to register for events, or the look of the widget. I took a screenshot if you would like to see it and then changed it back. I am using Weaver 2.2.9 normally.


Lorenzo Orlando Caum

  • Support Staff

March 20, 2014 at 9:08 am

Is this a multisite install? I’m trying to determine where the “archives” part of the slug is coming from.


Lorenzo


Midsouth Fly Fishers

March 20, 2014 at 12:03 pm

Not a multisite install, just a single site. So far as I can tell, the /archive/ slug is default when the numeric permalink options is selected… It was not modified by me at least, and it does appear as a default in the screenshot on this page…
http://codex.wordpress.org/Using_Permalinks

I noticed that when I change permalink to default, the “Custom Structure” radio button just says http://www.msff.org, but when I select back to “numeric” the “Custom Structure” says http://www.msff.org/archives/%post_id% I would suspect that that could be where the archives is coming from, but not sure. Either way, I am not married to my permalinks method if that needs to be changed.

For fun, I set the permalinks to default. That does not improve the event at all, and when I go to either http://www.msff.org/events or http://www.msff.org/wordpress/event I get a 404.

Other minor IN-GUI modifications that may or may not be relevant:

Wordpress Address is http://www.msff.org/wordpress
Site Address URL is http://www.msff.org (to remove the /wordpress need)

I have the home page set to a static page rather than a blog page.


Lorenzo Orlando Caum

  • Support Staff

March 20, 2014 at 2:25 pm

Hello,

Default permalinks means that the links won’t appear “pretty” with regular words.

Could you try again with postname?


Lorenzo


Midsouth Fly Fishers

March 20, 2014 at 3:16 pm

Sure thing. I now have it set to postname. Please feel free to take a look. I still do not have a means to register for my sample event, and the widget still looks bizzare, but the page url’s are where you would expect them to be.

Page with widget
http://www.msff.org

Sample event
http://www.msff.org/events/begining-fly-tying/


Lorenzo Orlando Caum

  • Support Staff

March 20, 2014 at 3:28 pm

Would you be able to create and share a temporary WordPress admin login so we can take a closer look?

If so, please share that information securely through this link:

https://eventespresso.com/send-login-details/


Lorenzo


Midsouth Fly Fishers

March 20, 2014 at 4:02 pm

No problem. I have sent that information to you.
Let me know if you have any issues.


Lorenzo Orlando Caum

  • Support Staff

March 20, 2014 at 6:19 pm

Thanks. I’ve replied and you should receive an email notification shortly.

Please reply to that email.


Lorenzo


Midsouth Fly Fishers

March 20, 2014 at 7:16 pm

I noted your problems getting in and replied to your email. The site was usable lasted I checked it and the url you have is correct.


Lorenzo Orlando Caum

  • Support Staff

March 20, 2014 at 8:27 pm

This will add compatibility with the WP E-Commerce plugin:

function add_compatibility_wpecommerce( $WP_Query ) {
    return $WP_Query;
}
add_action( 'pre_get_posts', 'add_compatibility_wpecommerce', 8 );


Lorenzo


Midsouth Fly Fishers

March 20, 2014 at 8:40 pm

I’m sorry, I’m not sure I follow completely. What did you need me to do with that code snippet?


Lorenzo Orlando Caum

  • Support Staff

March 20, 2014 at 8:43 pm

Hello,

Could you please add it to your theme’s functions.php file or a custom plugin?

Your theme’s functions.php file should be located here:

wp-content/themes/YourThemeFolder/


Lorenzo


Midsouth Fly Fishers

March 20, 2014 at 8:44 pm

I have to add, (with apologies) that I don’t have a developer background, so I may need extra explanation for some things. I do appreciate the amount of effort you guys have given this issue.


Midsouth Fly Fishers

March 20, 2014 at 8:58 pm

I added the code snippet to the functions.php file of my theme and it looks like the event registrations are working now as they should. I took it through to the paypal payment and all seemed to work ok.

I thank you for your help on this issue as it was the major one.

Do you have any suggestions on making the widget appear more in line with the rest of the theme? I can open a new thread for that if needed and mark this one as done for tracking purposes if necessary.

Thanks again.
mike


Lorenzo Orlando Caum

  • Support Staff

March 20, 2014 at 9:41 pm

Hi Mike,

Are you wanting to have the background match up with your theme or was there another change that you wanted to make?

http://cl.ly/image/050S1I2g1V3m


Lorenzo


Midsouth Fly Fishers

March 20, 2014 at 10:26 pm

I would like the background to match the theme, and it looks like there is a weird spacing issue with the bullet.


Dean

March 21, 2014 at 2:49 am

Hi,

If you add the following CSS to your themes style.css file, or better yet to a plugin such as My Custom CSS (https://wordpress.org/plugins/my-custom-css/), it will resolve the widget issues

h5.ee-upcoming-events-widget-h5 a {
background: none;
border:none;
}

h5.ee-upcoming-events-widget-h5 a:hover {
background: none;
border:none;
}

.ee-upcoming-events-widget-li {
list-style-type:none;
}

.ee-upcoming-events-widget-li br {
	display:none;
}


Midsouth Fly Fishers

March 21, 2014 at 6:07 am

I added the plugin and added the CSS. It removed the background and bullets. I am probably going to play with the look of the widget, but you guys have addressed my problems. I’m marking this issue (these issues) as resolved.
You all have been both knowledgeable and responsive, and it is appreciated. Thanks for your help.

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