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Transaction reciepts PDFs are broken

Posted: February 24, 2022 at 10:45 am

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ty bonlando

February 24, 2022 at 10:45 am

Can anyone help me with this? Here is an example:

https://www.jazzyyc.com/?ee=msg_url_trigger&snd_msgr=html&gen_msgr=html&message_type=invoice&context=purchaser&token=1-b28405c4af7a6f44bb0edffb8617df07&GRP_ID=21&id=218745

Click ‘download PDF’ and see what I mean?


Tony

  • Support Staff

February 25, 2022 at 4:54 am

Hi there,

Looks like the PDFs are currently working, may I ask what the issue was?

Looking over the PDF output it looks like allow_url_fopen may be disabled on your server, which will prevent the CSS files (and images) from loading within DOMPDF when it generates the PDFs so I recommend re-enabling it (you may need to request this from your host if they don’t have an option for you to set it in your control panel).

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