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Transaction locked in Pending – but, it is paid

Posted: February 27, 2022 at 3:46 pm

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Allen

February 27, 2022 at 3:46 pm

Hi guys,
I have some attendees who get held up in “Pending” even though they are paid.

When I view the transaction, I can tell it is definitely paid.

This is just a weird glitch that results from using Paypal here and there, right? or should I be alarmed?


Tony

  • Support Staff

    •

February 28, 2022 at 7:46 am

Hi there,

Which PayPal payment method are you using?

If you check the server’s error logs around the time of the transaction, does it have any from Event Espresso there?
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Updated by Tony 2 years, 9 months ago ago

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