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Track down PayPal Payments Pro Error?

Posted: December 3, 2014 at 10:08 am

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Jimmy Cho

December 3, 2014 at 10:08 am

I have two customers that have called complaining about not being able to use their credit card on our site. Unfortunately, they couldn’t give me any information as to what error they saw or anything like that.

Are there payment logs either in Event Espresso or on our PayPal business account, that I can see what happened during the transaction??


Lorenzo Orlando Caum

  • Support Staff

    •

December 3, 2014 at 10:39 am

Hi,

PayPal support should be able to review recent transaction errors with you.

—
Lorenzo
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Updated by Lorenzo Orlando Caum 9 years, 11 months ago ago

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