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Time registration occurred[REG_date] – Issue

Posted: March 27, 2015 at 4:15 pm

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Fitness Universe

March 27, 2015 at 4:15 pm

In the ‘Time registration occurred[REG_date]’ column, some of the shows’ CSV exports are coming out like this: ‘March 17, 2015 4:53 am<span class=”ee_dtt_timezone_string”>(PDT)</span>’. Is there anything we can do to fix it so it displays normally like this: ‘3/17/2015 4:53’?


Lorenzo Orlando Caum

  • Support Staff

March 30, 2015 at 9:20 am

Hi, could you let us know the version of Event Espresso that you are using so we can run some testing?

Thanks


Lorenzo


Josh

  • Support Staff

March 30, 2015 at 9:39 am

Hi Web Desk,

Do you have the WordPress timezone setting set to a UTC offset or to a city? If the former, can you go into your WP > Settings > General page in the admin and select a Timezone that matches a city?


Fitness Universe

March 30, 2015 at 12:33 pm

Hi,

When I checked I did have Timezone set to UTC -8, when I changed it to Los Angeles, it exported correctly without the tags. Thanks for the help!


Josh

  • Support Staff

April 7, 2015 at 3:08 pm

Hi Web Desk,

A little update on the issue with the tags in the reg date column when the UTC timezone is used: It’s been fixed and the fix was included in the Event Espresso 4.6.19.p release.

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