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JeffChahal
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November 21, 2018 at 12:40 pm
Hi,
My ticket sales were supposed to start selling at 19:30 today, but they haven’t started.
Jeff
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Josh
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November 21, 2018 at 12:42 pm
Hi Jeff,
Can you check the timezone setting in WP > Settings > General on your site? If the timezone set there is correct, can you post a link to the event page so we can investigate further?
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JeffChahal
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November 21, 2018 at 12:48 pm
nicecon.co.uk
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JeffChahal
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November 21, 2018 at 12:51 pm
Timezone is correct though I can’t access the EE general settings. Is there a quick way I can send you admin login info?
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Josh
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November 21, 2018 at 12:54 pm
It looks like your site is down Jeff.
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JeffChahal
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November 21, 2018 at 12:59 pm
OK, on to bluehost support.
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JeffChahal
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November 21, 2018 at 2:08 pm
Thanks for checking, apparently it was an issue with the database password.
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Josh
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November 21, 2018 at 5:52 pm
I checked and it looks like the tickets are on sale at the moment.
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