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Tickets selected frontend not displaying in email and footer section edit issue

Posted: October 15, 2015 at 6:37 am

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Graham Donald

October 15, 2015 at 6:37 am

Hello,

This is the event : http://brainstorm.ca/events/calgary-campus-recruiting-forum/ I am selecting tickets from dropdown and in admin there is a code TICKET_LIST but its not displaying number of tickets bought in EMAIL? You can check by filling information and select Invoice option..

2nd.. Email have social links in footer and do not want that. I am creating custom tempate but still it is showing.

Please reply asap. Its our live site and promotion are going on we need that working asap.

Thanks


Tony

  • Support Staff

October 15, 2015 at 7:26 am

Hi Graham,

The TICKET_LIST section does not include the qty purchased by default, you’ll need to edit that section and include the [TKT_QTY_PURCHASED] shortcode to display that, something like this – http://take.ms/4H857

2nd.. Email have social links in footer and do not want that. I am creating custom tempate but still it is showing.

Are you editing the correct context for that message template? You can read more about message contexts here:

https://eventespresso.com/wiki/messages-system-working-with-message-contexts/

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