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Nicole Tang
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March 13, 2014 at 7:30 pm
I’m currently running an event. People who has registered a long time ago (3 months) are not appearing on the attendee list. However when i export the attenddee list, they appear to be on it. Should I be concerned if i am using the ‘Ticketing app’ will their tickets be valid?
Please respond asap!. This event in with in the next few days.
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Lorenzo Orlando Caum
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March 13, 2014 at 8:05 pm
Hello,
What happens if you click on the retrieve more button:
http://cl.ly/image/2e0Q1e282K2b
Do you see these registrants at the end of the page?
—
Lorenzo
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Nicole Tang
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March 14, 2014 at 3:59 am
yea i made it show all. not showing stil.
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Nicole Tang
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March 14, 2014 at 3:59 am
I can give you access to the site for you to check.
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Dean
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March 14, 2014 at 5:07 am
Is it possible to get your login details in order to look into this?
If so, please send them via https://eventespresso.com/send-login-details/
NOTE: login details need to be Admin level and FTP details are appreciated.
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Nicole Tang
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March 14, 2014 at 9:12 am
ive sent it in. Search names such as Jessica and you will find its not on the event’s attendee website but on the excel file.
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Tony
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March 14, 2014 at 10:47 am
Hi Nicole,
I checked the event ‘Australia Finance Conference’ with an ID of 2, searched for ‘Jessica’ within the Attendee list and found 2 records. Is that not correct? http://take.ms/ACVID
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Nicole Tang
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March 15, 2014 at 1:02 am
[IMG]http://i.imgur.com/nNJYpKI.png[/IMG]
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Nicole Tang
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March 15, 2014 at 1:04 am
oops thought this was a bulletin board
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Nicole Tang
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March 15, 2014 at 1:04 am
http://i.imgur.com/nNJYpKI.png
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Nicole Tang
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March 15, 2014 at 6:50 pm
I cannot see the same thing. Came someone check this?
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Dean
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March 17, 2014 at 3:21 am
Hi Nicole,
You will need to do a retrieve all first, and then use the live filter, or scroll through the results.
See this screenshot http://take.ms/6ykKL
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