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Tickets not saved

Posted: March 22, 2023 at 1:41 am

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Marlou

March 22, 2023 at 1:41 am

We use event espresso on hetsocratischgesprek.nl
We have for each date a ticket. Adding a ticket and connect it works.
But after pressing the “Update” button the ticket is not saved. So we are not able to get a ticket for the last date of the course.
Whatever method we are using (duplicate ticket, add new ticket) nothing do work at this moment. Could the event been disrupted?


Tony

  • Support Staff

March 22, 2023 at 6:40 am

Hi there,

How many datetimes/tickets do you have within the event?

It sounds like you might be hitting your server’s max_input_vars settings.

Go to Event Espresso -> Maintenance -> System information (tab)

Search that page for ‘max input vars’, what value do it show?

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